Two open forums were held in the second quarter of 2025 to solicit member input on all things related to the dining experience at Cross Creek. Several members also submitted written feedback which is included in the results. A total of approximately 53 members responded to the invitations. Your feedback is listed below ranked according to popularity. Members were asked two questions:
1. What is one thing you would like to remain unchanged?
2. What is one thing you recommend be added, changed or addressed in the coming year?
WHAT SHOULD WE KEEP?
Happy Hour is a great addition.
Pricing is fair.
Love the decorations for special events.
Staff/Member relationships are cordial, warm and friendly.
Dining room linens adds a nice touch of formality.
Close to home – easy to access.
RECOMMENDED CHANGES/ADDITIONS FOR THE COMING YEAR
More menu diversity (14)
Consistent training for staff (knowledge of items, ingredients, upselling, more polished service, offering the wine list, checking back on satisfaction) (11)
Improved quality/consistency of meat (especially steaks) (9)
Consistency in mixed drinks and/or bartender (9)
Automated reservation (and ordering) system (7)
Bills are often incorrect and need to be recalculated (7)
Daily lunch specials (7)
Add Saturday night dinner (7)
Bingo dinners including more hot food (7)
Hot food – HOT; Cold food – Cold (7)
Theme Nights (Fried Chix, Ethnic) (5)
Change up the Tuesday Couples’ Golf menu (4)
“Members first” reservations for all events (3)
Live music not focused on dancing but on dining (quieter, no vocals) (3)
Dessert menu (3)
Small plate entrees as an option
More variety of soups and salads; non-fried apps in bar; more vegetarian options; either relax the dress code or enforce it; member accounts so we can pay a single invoice monthly (16 total)
Thanks to all of you who participated as well as to Dave Clark who took the feedback both graciously and seriously. Dave and the entire crew are already implementing some changes.
